Resources For Recovery

Local Services

This section is designed to give some idea of the support and help available locally to enable you to get in touch with whatever statutory or voluntary agencies you feel might be useful.

Norwich Rape Crisis Resource Centre
Telephone: 01603667687
Helpline Tuesday 7 pm - 9 pm
Friday 12 noon - 2pm
This is a Women's Collective offering telephone support and face-to-face counselling to survivors of Rape and / or Childhood Abuse.
Partners, family, friends and relatives also supported.
Fax: 01603 622406 Email: rcc@rccnorwich.freeserve.co.uk

Survivors UK
UK Helpline 0845 122 1201
Tuesday & Thursday 7pm - 10pm
2 Leathermarket Street,
London,
SE1 3HN
http://www.survivorsuk.org.uk

SIARI Self-Injury & Related Issues
Website: http://www.siari.co.uk/

Croydon Rape and Sexual Abuse Support Centre
Helpline: 08451 221 331
Monday - Friday 12 - 2.30pm
Monday - Friday 7 - 9.30pm
Weekends and Bank holidays: 2.30 - 5pm
Providing support for over 14 year olds. Information for affected others
Face to Face Counselling available.
E mail: info@rasasc.org.uk
Website: http://www.rasasc.org.uk

Adult Survivors of Incest
01603 630777
24-hour answering machine for information and enquiries
Counselling and therapy offered for adults
Website: http://www.napac.org.uk/support/groups/

G.U.M. Clinic
Website: http://www.hivnorfolk.com/gum.asp

The Grove Clinic West Block, Level 3,
Norfolk & Norwich University Hospital, Norwich. NR4 7UY
Routine appts, 01603286307/8
Advice Line/urgent appts. 01603287608

The Bure Clinic Great Yarmouth,
James Paget Healthcare Trust, Lowestoft Road ,
Gt. Yarmouth. NR31 6LA 01493452747
Website: http://www.bureclinic.com

Kings Lynn : Queen Elizabeth Hospital , Gayton Road ,
Kings Lynn. PE30 4ET 01553 613766

HIV/AIDS help and advice :

EAST (East Anglian Support Triangle)
First Floor, Bishop's Lynn House,
18 Tuesday Market Place,
Kings Lynn . PE30 IJW
Admin: 01553 776655
Social Worker 01553 770517
Website: http://www.aids-east.org.uk
Email: contact@aids-east.org.uk

Norwich Hepatitis C Support Group
01603 715018/300746

59 North Quay. Gt. Yarmouth
Telephone (01493) 857249 information as above.

12 Regent Road . Lowestoft .
NR32 lPA Telephone (01502) 513444
information as above.(inc1uding a Youth Team)

Lower Brook Street , Ipswich , IP4 lAQ
Telephone (01473) 259382 information as above

Cromer Health Office ,
1 St. Mary's Road.
Cromer NR27 9DJ
Telephone (01263) 514927
Suffolk help-line 0808 800 1122 Advice, information and support.

The Matthew Project
24 Pottergate
Norwich, Norfolk, NR2 1DX
Telephone: 01603 626123
Fax: 01603 630411
Website: http://www.matthewproject.co.uk
Helpline (01603) 764754 (24 hour)
Giving advice and counselling on problems with drugs
and alcohol same phone line offers counselling for under 25s with any issue.

Bridges - drop in centre
20 St. John Maddermarket, Norwich, Norfolk, NR2 1DN
Telephone: (01603) 219668
Fax: 01603 219668
Email: bridges@rethink.org
Monday 10.30 - 7 pm Tuesday 12.00 - 6 pm Wednes. 10.30 - 8.30 pm
Thurs. 10.30 - 4.30 pm Satur. 11.00 4.00 pm Sun. 1.00 4.00 pm

Mind Resource Centre – (Referral only from Norwich Community Mental Health Team).
11 Lower Goat Lane , Norwich
Telephone: (01603) 615967

Website: www.norfolk.nhs.uk/organisationdetails.asp?id=18937&search_id=20766&search_type=a

OR: www.nvs.org.uk/specialist_mh_befriend.php
Email: mhbs@nvs.org.uk

MIND (National Association for Mental Health)
Norwich & District, (Mind, Body and Soul)
Telephone (01603) 629432
Advice & Information Centre. Monday Friday 9.30 am - 4.30 pm.

Great Yarmouth & Waveney,
Telephone (01493) 842129
Information & Advice Monday - Friday 9 am - 4 pm

Norfolk Constabulary Norwich Police Station
Telephone: 0845 4564 567
connecting to all DomesticViolence Units (Kings Lynn Thetford, Gt. Yarmouth, North Walsham )
Website: http://www.norfolk.police.uk

Suffolk Constabulary Headquarters
Telephone - (01473) 613500
Website: http://www.suffolk.police.uk

Domestic Violence and Hate Crimes Unit
Telephone: (01603) 276708
Monday to Friday 8 am - 4 pm (Answerphone at other times).

Gay Switchboard ( Norfolk Friend)
Telephone: (01603) 628055
Friday 7 pm - 9 pm Sunday 7 pm - 9 pm

Samaritans ( Norwich )
Telephone: 01603 611311 (24hr personal contact)
19 St. Stephens Square - drop-in centre 8 am - 10 pm
Aims to befriend the desperate and suicidal, to discuss options with callers
and enable them to work out, or come to terms with their problems.
Offers face to face as well as phone support.
National Help-line Phone No: 08457909090
Fax: 01603 441052
Website: http://www.samaritans.org
Email: jo@samaritans.org

Mpower – (supporting male survivors of sexual assault and domestic violence)
Telephone: 0808 808 4321
Also supporting family, friends, partners and relatives.
Telephone line staffed by both men and women
Currently available between 8pm - 10pm every Thursday
or write: Mpower, Freepost, NAT 12398, Norwich , NRI lZL
Website: http://www.male-rape.org.uk
Email: support@male-rape.org.uk

Victim Support Schemes assisting victims of crime
Norwich & District (01603) 767383 West and South Norfolk (01953) 457100
East and North Norfolk (01493) 330600 North Suffolk (01502) 584105

Contact Numbers for Housing

Hind House (Orwell Housing Asscn.)
Telephone: (01603) 625982
Supported Housing for single women 16 - 40
St. Matthew Housing (01603) 442010
Archway (01603) 616950
Support for single, lonely and vulnerable people
Support, Information and Advice for single 16 - 24 yr. old
women who are homeless or inadequately housed.

Leeway Crisis accommodation
For women in domestic violence situations offering refuge service, out-reach and floating support.
(01603) 623745 Monday - Friday 9 am - 9 pm Emergency No. on answerphone
Saturday and Sunday 11 am - 4 pm

Women's Aid and National Domestic Violence Helpline
Telephone: 0808 2000 247 (24 hour)

NORCAS
http://www.norcas.org.uk

Parsonage Square Centre
11 Parsonage Square , Norwich , NR2 lAS
Telephone (01603) 660070 - information, advice, assessment,
counselling and support for anyone who has problems with their drinking and/or drug use.

  Also support for affected others .

Citizen's Advice Bureaux (CAB)
All telephone numbers covering Norfolk and Suffolk in the BT Phone Book
Including General Advice (01379) 651333
Money Advice Line (01379) 644139
on/Wed/Thurs/Fri lOam - 3 pm Tues lOam - 2 pm
Website: http://wwwcitizensadvice.org.uk/

Norfolk Eating Disorders Association (EDA) Help-line
Telephone: (01603) 767062
http://www.norfolkeda.org.uk/index.htm

Colegate Centre Mon/Tues/Thurs 10 - 2 pm
Selfhelp Groups on Monday 7 - 9pm & Tuesday 11 am - 2 pm 5 pm - 7 pm
Drop in Centre Thursday lOam - 4 pm
National help-line - 0845 634 1414 Monday - Friday 8.30 am - 8.30 pm

Youth Line - 0845 634 7650
Monday to Friday 4 pm - 6.30 pm
Saturday 1.00 pm - 4.30 pm

Relate
Telephone: (01603) 625333
For people with relationship and/or sexual problems Family Counselling available
http://www.relate.org.uk/RelateTowns.asp?county=Norfolk

NHS Direct
Telephone: 08454647 (24 hour)
Nurse-led health line giving general health information.
http://www.nnuh.nhs.uk/URL.asp?ID=29

MAP (Mancroft Advice Project)
Information, Advice and Counselling (11 25 yr. olds)
Telephone: (01603) 766994
Monday - Friday 11 am·6 pm
http://www.map11-25.org/youth/

Drop-in Centre Monday - Friday 11 am - 6 pm (Counselling by appt. only)

Off Centre Counselling Centre
Freephone 0800917 5 917
Age 11 - 25 at locations across Norfolk .
http://www.map11-25.org/youth/OffCentre.htm

RAINS (Ritual Abuse Information Network and Support)
Contact: Joan Coleman (01483) 898600 fax (01483) 894960
There is not a specific website but similar -
http://www.ra-info.org/related/action.shtml

SAFELINE
Telephone: (01926) 496911
Monday/Wednesday/Friday 7 .00 pm - 10 00 pm
Tuesday and Thursday 7.30 pm - 9.30 pm
http://www.safelinewarwick.co.uk/

Office (01926) 408315

Offering Counselling/Befriending/Group Work
At the time of going to press all the foregoing information is correct.
However, Norwich Rape Crisis takes no responsibility for any of the
above organisations and none is offered as a recommendation.
They are given for information only.

The links to other resources that can be found on this page were correct at the time this web site was produced, if you have any problems with them, please email